Privacy Policy & GDPR

Last updated: 3/19/2026

Introduction

Welcome to Salon Booking. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

Data We Collect

Personal Information

  • Name and contact details (email, phone number)
  • Account credentials
  • Booking and appointment history
  • Payment information
  • Location data (for finding nearby salons)

Usage Data

  • Browser type and version
  • Pages visited and time spent
  • Search queries and preferences
  • Device information
How We Use Your Data
  • To provide and maintain our booking services
  • To process your appointments and payments
  • To communicate with you about bookings and updates
  • To improve our platform and user experience
  • To send promotional offers (with your consent)
  • To comply with legal obligations
  • To detect and prevent fraud
Your Rights Under GDPR

As a user in the EU, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time
Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, secure servers, regular security assessments, and access controls.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account data is typically retained while your account is active and for a reasonable period thereafter.

Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our platform:

  • Payment processors (Stripe)
  • Cloud hosting providers
  • Analytics services (Google Analytics)
  • Communication services
  • Map services (Google Maps)

These providers are contractually bound to protect your data and use it only for specified purposes.

Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: privacy@salonbooking.com

Address: Salon Booking, Stockholm, Sweden

Data Protection Officer: dpo@salonbooking.com

You also have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.